Return & Refund Policy

We have a 30-day refund policy. If for whatever reason you aren't satisfied with the products you received from our store, you have 30 days from the time you received your order to contact us for a full refund. You do not have to return the item. Why? Returns run counter to our commitment to sustainability as every return has a carbon footprint.

To be eligible for a full refund, please send us a picture of the item to dan@reeltimefishingsupply.com or by using our contact us form. After that, you can either keep the item, or you might want to donate it.

Order Cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.